Sales, Marketing, and Money

Nothing happens until someone sells something. Attributed to Thomas Watson, Sr., founder of IBM Everyone knows what sales is Sales is what makes the cash register ring, although these days not everyone may know what a cash register is. Sales is revenue, the top line,...

Customer Service

Customer Service in the Petroleum Industry Customer Service Starts with understanding What the Customer Is I’ll start to define customer service with the following quotes: “A customer is the most important visitor on our premises; he is not dependent on us. We are...